Living in a tower or apartment block

Fires and emergencies in tall buildings mean longer escape routes and a building-specific escape plan. This page helps residents learn their exits and plan, act safely when the alarm sounds, and know what to ask building management.

Foundation for every scenario

Each step names the official source it comes from. Tap the name to see the source.

In the UAEThe UAE government portal says to call civil defence on 997 from anywhere in the UAE, leave the building straight away by the marked exits, walk calmly, close doors behind you, never use lifts, use an extinguisher only if it is safe, and wait for police or civil defence before going back in.UAE Government portal

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Living in a tower or apartment block

Videos need an internet connection. Some videos mention numbers for other countries: in the UAE call 999 police, 998 ambulance, 997 fire. More on our YouTube channel.

Frequently asked questions

How do I get started with living in a tower or apartment block?
What are the key steps for living in a tower or apartment block?
What should I do after an emergency (living in a tower or apartment block)?
What should I have ready for living in a tower or apartment block?
Is there anything specific to know in the UAE?

The UAE government portal says to call civil defence on 997 from anywhere in the UAE, leave the building straight away by the marked exits, walk calmly, close doors behind you, never use lifts, use an extinguisher only if it is safe, and wait for police or civil defence before going back in.UAE Government portal

Answers are based only on the sourced steps on this page and their official sources.

Official sources

  1. London Fire Brigade: Brigade reissues tower block safety advice
  2. Tennessee State Fire Marshal's Office (US): State Fire Marshal offers safety tips for high-rise dwellers
  3. UAE Government portal (u.ae): Handling emergencies (fire safety)
  4. Greater Manchester Fire and Rescue Service: Fire service issues urgent warning about balcony safety
  5. NYC Department of Buildings: Elevator safety

Steps are written in our own words from these pages. If advice from your local authority differs, follow your local authority.

Last reviewed against these sources: 28 October 2026.

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