Living in a tower or apartment block
Fires and emergencies in tall buildings mean longer escape routes and a building-specific escape plan. This page helps residents learn their exits and plan, act safely when the alarm sounds, and know what to ask building management.
Foundation for every scenarioEach step names the official source it comes from. Tap the name to see the source.
Prepare
- Ask your landlord or building management for the fire safety information and evacuation plan.London Fire Brigade
- Ask management how alarms, sprinklers and announcements work, and what to do on an alarm.Tennessee State Fire M
- Find every exit stair on your floor, and report any that are locked, blocked or unmarked.Tennessee State Fire M
- Keep corridors and stairwells clear of belongings.London Fire Brigade
- Never wedge open fire doors. Flat, corridor and stair doors should close by themselves.London Fire Brigade
- Fit smoke alarms and make sure everyone at home knows the escape plan.London Fire Brigade
- Keep balcony clutter low. No barbecues, open fires or stored gas.Greater Manchester Fir
- Stub cigarettes out fully in an ashtray and never flick them off a balcony.Greater Manchester Fir
Use and maintain
- If the fire is in your flat, leave at once and call the fire service.London Fire Brigade
- Use the stairs, never the lift.Tennessee State Fire M
- Feel doors for heat before opening. If hot, use another exit.Tennessee State Fire M
- Listen to building announcements and follow the instructions of Civil Defence and firefighters.Tennessee State Fire M
- In the UAE, leave the building straight away by the marked fire exits when the alarm sounds.UAE Government portal
- If trapped, stay in a room, block gaps with soft materials to stop smoke, and call for help.London Fire Brigade
- Signal from a window with a torch or bright cloth. Do not break the glass.Tennessee State Fire M
- Stuck in a lift? Press the alarm, stay calm, and never force the doors or climb out.NYC Department of Buil
Review and restock
- Go to your outdoor meeting point and stay there.Tennessee State Fire M
- Tell firefighters if anyone is trapped inside.Tennessee State Fire M
- Do not stay behind to collect belongings.UAE Government portal
- Re-enter only when civil defence or police say it is safe.UAE Government portal
Watch: 60-second guides
Strong winds forecast? Clear your balcony first
Living in a tower or apartment block
Videos need an internet connection. Some videos mention numbers for other countries: in the UAE call 999 police, 998 ambulance, 997 fire. More on our YouTube channel.
Frequently asked questions
How do I get started with living in a tower or apartment block?
- Ask your landlord or building management for the fire safety information and evacuation plan.London Fire Brigade
- Ask management how alarms, sprinklers and announcements work, and what to do on an alarm.Tennessee State Fire M
- Find every exit stair on your floor, and report any that are locked, blocked or unmarked.Tennessee State Fire M
- Keep corridors and stairwells clear of belongings.London Fire Brigade
What are the key steps for living in a tower or apartment block?
- If the fire is in your flat, leave at once and call the fire service.London Fire Brigade
- Use the stairs, never the lift.Tennessee State Fire M
- Feel doors for heat before opening. If hot, use another exit.Tennessee State Fire M
- Listen to building announcements and follow the instructions of Civil Defence and firefighters.Tennessee State Fire M
What should I do after an emergency (living in a tower or apartment block)?
- Go to your outdoor meeting point and stay there.Tennessee State Fire M
- Tell firefighters if anyone is trapped inside.Tennessee State Fire M
- Do not stay behind to collect belongings.UAE Government portal
What should I have ready for living in a tower or apartment block?
- Copy of your building's evacuation planLondon Fire Brigade
- Note of all exit stairs on your floorTennessee State Fire M
- Working smoke alarmsLondon Fire Brigade
- Torch for signallingTennessee State Fire M
- Wet towels or sheets to block smoke at doorsTennessee State Fire M
- Ashtray for anyone who smokes on the balconyGreater Manchester Fir
- UAE numbers: 997 civil defence, 999 police, 998 ambulanceUAE Government portal
- Questions for management: alarms, sprinklers, announcements, what to do on an alarmTennessee State Fire M
Is there anything specific to know in the UAE?
The UAE government portal says to call civil defence on 997 from anywhere in the UAE, leave the building straight away by the marked exits, walk calmly, close doors behind you, never use lifts, use an extinguisher only if it is safe, and wait for police or civil defence before going back in.UAE Government portal
Answers are based only on the sourced steps on this page and their official sources.
Official sources
- London Fire Brigade: Brigade reissues tower block safety advice
- Tennessee State Fire Marshal's Office (US): State Fire Marshal offers safety tips for high-rise dwellers
- UAE Government portal (u.ae): Handling emergencies (fire safety)
- Greater Manchester Fire and Rescue Service: Fire service issues urgent warning about balcony safety
- NYC Department of Buildings: Elevator safety
Steps are written in our own words from these pages. If advice from your local authority differs, follow your local authority.
Last reviewed against these sources: 28 October 2026.